New tool enables enterprise-scale evaluation of production AI agents through digital twins and synthetic customers.

NiCE Cognigy Simulator lets companies run large-scale evaluations to deploy, test, and continuously improve AI agents.

Using your customers as “guinea pigs” to train your call center agents isn’t an option anymore. These days, every customer counts, and retention has become paramount for every organization. Research ...

All the Latest Game Footage and Images from Agent Team Simulator: Your Agent in the Game Unleash your imagination and create your very own Agent to feature across all ...

Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

Autonomous vehicle companies use simulators to train their self-driving systems and teach them how to react to "agents" -- things like pedestrians, cyclists, traffic signals and other cars. To have a ...