Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible ...

Amazon is testing an unusual new twist on its returns network: self-serve kiosks inside Goodwill thrift stores, starting with 21 locations across the Seattle region. It’s a new way for Amazon ...

Amazon is rolling out return kiosks at Goodwill stores across the Seattle area, giving customers a new way to drop off packages. It’s the latest step in Amazon’s push to expand its return network ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Ordering items on Amazon is quick and easy, but returning them can be frustrating. It’s hard to imagine life without online shopping. We’ve grown so accustomed to ordering everything from groceries ...