The balanced scorecard approach to management was first laid out by Robert Kaplan and David Norton in 1992. This broad management strategy that separates an organization's goals into quantifiable ...

The following is reprinted with permission from strategicplanningMD.As simple a concept as balanced scorecards are, organizations still have difficulty implementing them effectively. Although the ...

Building a scorecard can help managers link today’s actions with tomorrow’s goals. by Robert S. Kaplan and David P. Norton As companies around the world transform themselves for competition that is ...

Eric Singleton learned the metrics mantra while steeped in the metrics-centric Six Sigma quality program at AlliedSignal Inc. Now, as director of global e-business at Raytheon Co., he’s managing the ...

Riyadh - November 24th, 2010: A survey, conducted among decision makers from key Saudi Arabian companies at the Balanced Scorecard (BSC) Forum in Dubai, in April 2010, revealed that 50 percent of ...

One of the challenges in becoming a strategic human resources business partner is to align HR plans with business plans. In some cases, goals and business strategies remain in the planning stage. A ...