CHICAGO (WLS) -- Some ComEd customers said they can't log into their accounts to pay their bill and, when calling customer service have been told outrageous balances, while the utility's billing ...

Featured on WGN Radio’s Home Sweet Home Chicago on 09/23/23: Customer Financial Assistance Manager Aarian Smith of ComEd joins the program to give energy saving tips for the changing seasons.

CHICAGO--(BUSINESS WIRE)-- As temperatures rise and the use of fans and air conditioners increases, ComEd warns customers of bad actors eager to use the prospect of higher electric bills to scam ...

When ComEd bungled the launch of a new computer billing system in February, it left millions of customers unable to see their balances or pay online for more than a week before it was ostensibly ...

ComEd today announced the first set of new Transmission Security Agreements (TSAs) designed to protect customers and ensure fairness in the cost of connecting and providing transmission service to new ...

Upgrade will result in new customer account numbers and improvement in the way ComEd serves customers CHICAGO--(BUSINESS WIRE)-- This week, ComEd plans to launch a large-scale initiative to update its ...

Nearly a half year after a bungled ComEd computer billing system upgrade all but shut down the Illinois community solar program, thousands of impacted customers began receiving long-delayed renewable ...