Reforestation Efforts: Surpassed the 2025 goal of planting 250,000 trees three years early in its commitment to mitigate the effects of global reforestation and enhance biodiversity. Waste Management: ...
The newly merged telecoms group VodafoneThree has announced plans to create 200 jobs in Belfast via its call centre partner ...
In recent days, Concentrix Corporation launched a suite of pre-built, emotionally aware conversational AI agents, covering product support, order status, appointment scheduling, and collections, built ...
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...
Union leaders have said they are optimistic a deal can be done to save the jobs of hundreds of call centre workers in Belfast. The employment security of up to 350 employees of Concentrix have been ...
Thousands of people have had their tax credits wrongly taken away by a shamed US outsourcing firm, new figures reveal. Concentrix is accused of "heaping misery on vulnerable people" in figures that ...
Concentrix, the outsourcing firm whose tax credit blunders have left dozens of vulnerable families out of pocket, are to be stripped of their government contract. HMRC confirmed tonight they would not ...
The new multimillion-pound complex was opened by the Lord Mayor of Belfast, Councillor Nuala McAllister, and Dame Mary Peters, Northern Ireland's most famous Olympic Gold Medallist, alongside ...
A private contractor running part of the benefits system has blocked a flagship BBC television programme on Twitter after the show ran a story about its alleged failures. Concentrix – which has been ...
Reports are now emerging that some people are being given as much as £100 in compensation due to the blunder NINETY per cent of people who complained about wrongfully having their tax credits cut off ...
A US firm used by the government to cut tax credit payments has suffered a data protection breach, it is claimed. Facebook campaign group Concentrix Mums believe around 100 claimants have been sent ...
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