Roughly 1 in 7 reported getting excessive delivery requests or not finishing routes in time, both of which can be impacted by such customer requests.

I ordered takeout from a wings restaurant on Super Bowl Sunday. Big mistake. The 45-minute wait nearly cost me kickoff. I stood there, surrounded by frantic delivery drivers, flashing hazard lights, ...

Brian Moroney is the CEO of Drivosity, a last-mile delivery solutions provider focused on the importance of driver data and visibility. In my years leading a company dedicated to improving last-mile ...

Satish Natarajan is CEO and Co-Founder of DispatchTrack, a global leader in last mile delivery technology and customer experience. Driverless trucks—powered by computer vision and artificial ...

Foreign delivery drivers move through South Africa’s streets every day, facing long hours, low pay, police checks and constant threats while working in a system that offers little protection. With ...

On a cloudy recent evening in Brickell, traffic clogs the streets as commuters hurry home. At 6 p.m., 39-year-old José Torres sits on his scooter, helmet half open, scrolling through his phone while ...