Emotional labor refers to controlling one’s emotions to carry out the demands of one’s job. For example, a nurse may have to soothe a sick patient while being berated with demands. A waiter may have ...

I used to have a boss who, shortly after he joined the company, informed me that my job was to be his therapist. He didn’t say it in a jokey, “Whoops, I overshared today” way. He said it often, always ...

Emotional labor. I first came upon this term in my sociology of work class as we were delving into the more complex, yet often unspoken, issues that many employees face in the modern workplace. I was ...

The invisible work of emotional labor and self-regulation is critical for success in today’s collaborative and customer-driven landscape. Yet, it is also one of the hardest parts of any job. It’s time ...

Do you often feel exhausted at the end of the workday, even though you’re careful to get enough sleep? There could be a simple explanation, one that might surprise you. You might be overloaded with ...

Laura Danger is an expert on weaponized incompetence and has been interviewed by several outlets. Her book "No More Mediocre" is a guide to dismantling inequitable relationship dynamics. This is an ...

Since my last relationship ended years ago, I’ve been the designated "single friend" in my circle. The person without a partner or family to tie them down or give them a valid excuse to turn down ...