When you’re confident in your ability and actions, you’re more open to learning how you can improve. My colleague Stacey Finkelstein and I first discovered this in a study in which we asked our ...

Say it’s the start of a new semester or the end of the school year, and you’ve asked your staff to complete an anonymous survey to gather feedback about your leadership. You’ve reviewed the feedback, ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...

Max just closed his laptop after a brutal weekly check-in with his boss. The entire conversation focused on Max’s performance: how he’s missing deadlines and turning in subpar work, and how it’s ...

12 Negative Feedback Examples And How To Give It I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback.

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. As someone who has worked in customer service for more than 20 ...