A Microsoft partner Tuesday launched a new service for small and medium-sized businesses (SMBs) that combines hosted unified communications with a hosted PBX (private branch exchange) service.

How one provider deals with issues like security and compliance, and why they're a cloud customer themselves. I am preparing a sourcebook of hosted/cloud based communications service provides that ...

The point of demarcation is important to service providers as it limits their exposure and risk, thus limiting their scope of responsibility and costs, but the growing popularity of cloud computing ...

"We don't see it as a bubble but instead a natural means of conducting business." Shortly after my post (below) on Managed/Hosted services appeared in its original form as a VoiceCon UC eWeekly ...

A Microsoft partner has become the first to offer Microsoft’s new unified communications software as a hosted service. Intermedia on Tuesday will begin offering Microsoft Office Communications Server ...