The post His Coworker Is Always Rude To His Team, So Now He Wants To Approach Her And Ask Her To Stop first on TwistedSifter.

"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ...

"I would either not even think about solutions because I was so wrapped up in the problem, or if I did think about solutions, I would focus on how to solve the problem in its entirety. I was literally ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. The customer is the foundation of any successful business.

Businesses should move away from the outdated “the customer is always right” mindset, which often leads to employee burnout, high turnover and, ironically, poor service quality. Here’s how to ...

“The customer is always right” was always problematic. These days, it’s a terrible policy. Research offers a better approach. You might think the problem with forcing your employees to humor insane ...

Relationships are rife with possible conflicts because they require the navigation of two different personalities. While there are many personality traits that can bother you in a spouse or partner, ...

Trump sees acquiring Greenland as a U.S. national security priority necessary to "deter our adversaries in the Arctic region, ...