As the retail industry continues to evolve, there have also been substantial changes in consumer expectations. Convenience and instant gratification have become high priorities in businesses, ranging ...

COVID-19 changed the way businesses function. As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

How can you manage marketing so its business impact is apparent to the CEO? How can you put marketing at the center of the CFO's agenda? And how can you ensure that marketing is understood by all ...