Discover McDonald’s role in revolutionizing fast food with drive-thru services, healthy menu options, and coffee innovations that have shaped the industry.

A person receiving bag at drive-thru window - NewJadsada/Shutterstock In 1948, In-N-Out Burger became the first fast-food chain to roll out a real drive-thru system, powered by Harry Snyder's two-way ...

At Wienerschnitzel in Pico Rivera, the person taking your order isn’t a person at all. “She is so smart. She knows everything. Everything from every menu item down to the last one,” said Emily Madrid, ...

From coffee to prescription drugs, Americans love making a purchase from the comfort of their vehicle – but when it comes to speed of service, not all drive-thrus are equal.

Note: The statements below reflect individual opinions expressed at the time of writing and are not representative of any group or organization. Grabbing a quick bite to eat is convenient. Check out ...

Fast-food chains are experimenting with AI in drive-thrus. Previous gen AI order-takers failed. AI voice tech is playing a larger role in customer service. Fast-food restaurants like Taco Bell and ...