As we move into uncertain times, business sector outsourcing is accelerating at an amazing rate. Since the COVID-19 pandemic, companies have begun to better integrate IT in their operational needs, ...

For decades, managed service providers (MSPs) have operated under a model that rewards reactivity instead of reliability.

Outsourcing security may feel efficient, but one weak vendor can spill risk everywhere — turning a smart shortcut into a ...

Large enterprises and small businesses often choose to outsource their information technology (IT) systems and services for a variety of reasons. This choice carries with it some obvious benefits and ...

Alan R. Shark is an Associate Professor at the Schar School of Policy and Government for George Mason University. When it comes to maintaining in-house government IT operations, nothing can replace ...

Outsourcing refers to hiring an outside, independent firm to perform a business function that internal employees might otherwise perform. Many organizations outsource jobs to specialized service ...

Janine O'Flynn has received research funding from the Australian Research Council and the Australian Public Service Commission. As governments increasingly come under fiscal stress, many leap at the ...

Shell is planning to outsource most of its global IT operations in a move that will affect thousands of jobs worldwide. The oil multi-national is finalising contracts for AT&T, EDS and T-Systems to ...

Cost-cutting is diminishing in importance as a reason to outsource IT, according to research of 630 contracts worth £14bn carried out by KPMG. In its 2012 UK Service Provider Performance and ...