Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, ...
A mechanism PeaceHealth St. Joseph Medical Center uses to collect patient feedback has been paused after sweeping systemwide cuts disassembled a locally staffed team crucial to the advisory council’s ...
The emergency room is a stressful and unplanned way to begin a patient journey, and the Ruth and Harry Roman Emergency Department at Cedars Sinai in Los Angeles is one of the nation's busiest. Staff ...
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