SALT LAKE CITY – Priority Dispatch ® is revolutionizing the emergency dispatch industry with its new cloud-based calltaking software, ProQA ® Discovery, which can be deployed and maintained 100% ...

RapidDeploy, a leader in cloud-based Computer-Aided Dispatch (CAD) technology, has been awarded Titanium Certification by Priority Dispatch, the highest level of integration between a CAD and Priority ...

A new emergency medical dispatch system at the Summit County Communications Center is strengthening the 911 process for dispatchers, callers and emergency responders. The new software, called ProQA, ...

When Candace Iron Hawk got home from her daughter’s softball game on April 7, her husband was face down on their bedroom floor unconscious. She and her daughter Morgan called 911 multiple times. They ...

Salt Lake City, Utah–Priority Dispatch Corp. (PDC) has teamed up with the International Academies of Emergency Dispatch (IAED) to help prepare Public Safety Answering Points (PSAPs) to receive text ...

It is taking longer to get through to 911 in Portland, Ore. The wait time increased after the city adopted new dispatch software. Here's Jonathan Levinson of Oregon Public Broadcasting. JONATHAN ...

We provide comprehensive solutions to police, fire and EMS emergency dispatching using the National Academies of Emergency Dispatch-approved Priority Dispatch System&. PDC offers the protocols in both ...

PAUL? >> TWO YEARS AGO, WESTMORELAND COUNTY STARTED USING THI PROGRAM WHICH REQUIRES DISPATCHERS TO FOLLOW SCRIPTS WHEN TAKING POLICE OR FI CALLS. MANY DISPATCHERS HAVE EXPRESSED SERIOUS CONCERNS THAT ...

The caller described being in pain, so Brian Dempsey, a call taker, put in the medical code and the system launched. The next screen on the ProQA system used by Lake County prompted Dempsey to ask ...

Video calls will be standard in 9-1-1 protocols, providing unparalleled situational awareness to first responders in times of crisis NEW YORK, March 2, 2023 /PRNewswire/ -- Carbyne, the leading ...

MINNEAPOLIS — The city of Minneapolis has decided to stop using a computer system used to process 911 calls, which the city's police union and a former dispatcher call "dangerous" and "detrimental." ...

The city adopted a new 911 system to triage calls and streamline dispatching. But many people in need of help find themselves on hold. The same system has caused problems in other cities. It is taking ...