A few weeks ago, we talked about cloud computing, a phenomenon some market observers believe to be the “next big thing” in the technology world. I mentioned some of the bigger players in cloud ...

The following content is from an older version of this website, and may not display correctly. BIG SKY, MT -- RightNow Technologies (Nasdaq: RNOW), a provider of customer-service software, today ...

RightNow Technologies, a scrappy CRM company that is starting to become a more serious competitor with CRM giants such as SAP, Oracle's Siebel, and Salesforce, just announced a solid quarter in which ...

Solid self-service and live chat features give e-service suite a boost, but beware of sticky integration and scalability With an increasing number of customer touch points in today’s service centers, ...

RightNow Technologies a SaaS (software as a service) provider of CRM software announced on Monday its intention to acquire privately held Salesnet, also a CRM company using the SaaS delivery model, ...

In a merger of CRM software-as-a-service players, RightNow Technologies said Monday that it is buying Salesnet. Both RightNow, of Bozeman, Mont. and Salesnet offer CRM and SFA solutions on a ...

“Forrester has said we have the broadest CRM in the world,” said Greg Gianforte, RightNow&'s CEO. “We sell both on-demand and on-premise. More important, customers can pay by the ...

RightNow Technologies next week is expected to unveil the latest version of its hosted CRM suite, which features a revamped client architecture, new software for soliciting customer feedback, and ...

HELENA – During his entire campaign, Republican U.S. House candidate Steve Daines has pointed to his business experience at software firm RightNow Technologies as an asset. “I spent 60 hours a week – ...

Customer service application service provider (ASP) RightNow Technologies Inc. released an updated version of its software suite Monday, adding some 200 features and interface changes, along with a ...

You wouldn’t guess there’s a recession under way — at least, not if you were going by RightNow Technologies’ recent earnings. By any measure, the Software as a Service vendor closed the year on a high ...

Oracle said it would buy cloud-based, customer-service company RightNow Technologies in a deal valuing the business at $1.43 billion. Spencer Ante has details on Digits. Japan’s Prime Minister Is ...