More than 80 percent of all travelers entering the U.S. are now verified by facial recognition. The loss of older, seemingly more convenient methods has many perplexed. And then there are the privacy ...

Apple offers its customers a self-service repair program for iPhone, which allows owners of ‌iPhone‌ 12, ‌iPhone‌ 13, and third-generation ‌iPhone‌ SE models to conduct certain repairs at home. This ...

Recently, I was reading a Salesforce white paper on the customer service expectations of millennials and Gen Z. The data mentioned how "67% of millennials have to re-explain their information while ...

Apple in April 2022 launched a Self Service Repair program for the iPhone, which is designed to allow Apple device owners to do their own repairs in their homes using Apple parts, repair manuals, and ...

The Covid-19 pandemic shattered the status quo in 2020, and this year will provide no guarantees for retailers, restaurants and other physical experience providers either. You must leave no stone ...

If routine employee questions and problems take up a significant portion of your human resources (HR) department’s time and energy, consider helping employees help themselves. HR software often ...