Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

PHILIPPINES--Enterprise software giant Oracle has embedded social networking functions into its latest customer relationship management (CRM) offerings, allowing the applications to emulate social ...

At its OpenWorld show this week, Oracle is expected to announce an upcoming version of its Siebel CRM On Demand service that will include social networking features reminiscent of consumer portals ...

Amid the hubbub at the Enterprise 2.0 Conference in Boston today, Oracle, one of the world’s largest vendors of business applications, announced a series of previews of Oracle Sales Prospector, a CRM ...

Guide Why Self-Service Keeps Falling Short What CX teams are missing, what customers expect and how to close the gap without driving up tickets Read now Guide Your AI Readiness Starts With the Right ...

Oracle CRM On Demand for Partner Relationship Management has integrated a social application that gives users a sense of what customers, partners and employees are saying about a particular sale or ...

Many companies have begun using specialized software to analyze what people are saying about their products and services on social media, and now SAP says it can help them match up individuals’ social ...