As a shop that studies human behavior through surveys and other social scientific techniques, we have a good line of sight into the contradictory nature of human preferences. Here’s a look at how we ...

Companies do customer service research to measure the customer's satisfaction level with the customer service department. Customer service performance can be measured by observation, personal ...

Collectively, recreational fisheries can take a significant fraction of the yearly catch—in some cases more than commercial fisheries. It is important that systems used to monitor fishing catch are ...

Detailed information on Pew Research Center international survey meethodology, such as mode of interview, sampling design, margin of error, and design effect, for each country we survey, organized by ...