Verizon changed its prepaid unlock policy earlier this year and started applying new rules retroactively, so one user sued ...

When Verizon refused to unlock an iPhone purchased by Kansas resident Patrick Roach, he had no intention of giving up without ...

Last month, the Federal Communications Commission (FCC) proposed a new rule requiring wireless carriers to unlock phones within 60 days of activation. The proposed rule has moved a step forward after ...

In one of the industry's first effort to allay customer concerns since regulations went into effect six weeks ago that make it illegal to unlock your cellphone, AT&T is telling you to relax, they'll ...

Eli covered the latest in the ever-changing worlds of telecom, streaming and sports. He previously worked as a technology reporter at USA Today. The Federal Communications Commission is considering a ...

It is relatively rare for an individual consumer to beat one of the nation’s largest wireless carriers in court, but that is ...

Many people don’t realize if they buy their phone from their phone company, it will be locked to prevent it from working on the networks of any other carrier. (Jim Rossman/TNS)(Jim Rossman / TNS) If ...

A customer sued Verizon after it refused to unlock his iPhone. The court ruled in his favor, forcing Verizon to refund the ...

Mobile wireless service providers have consumers stuck in a trap at the moment. They’ve deliberately made switching to another carrier an extremely difficult process that usually involves paying off ...

The White House gives full support to cell phone unlocking petition. March 4, 2013 — -- The White House has responded to an online petition to make cellphone unlocking legal, and that should make ...

A coalition of law-enforcement agencies said it shut down a service that facilitated the unlocking of more than 1.2 million stolen or lost mobile phones so they could be used by someone other than ...