Can a $20 credit make up for hours of lost productivity? Or does Verizon need to do better?

Verizon says it's working on a solution for the national service disruption many customers experienced on Jan. 14.

Verizon Outage: Outage-tracking website Downdetector recorded more than one million user-submitted reports linked to the disruption over a 24-hour period ...

One user who missed a day of work because of the outage managed to persuade Verizon to offer 10 times its initial payout.

Verizon is giving $20 to every customer affected by the massive nationwide outage, according to a Jan. 15 news release. To claim the account credit, you should log in to the myVerizon app. The credit ...

Verizon announced earlier that it would offer $20 account credit to customers affected, but if that’s you, you need to take ...

By now you are likely back on Verizon’s network after it experienced a 10-hour outage yesterday. We have yet to find out what ...

Verizon still down: U.S. Wireless carrier said that the company's top priority is to get customers back online and connected as fast as possible.

Is Verizon down right now, and are you seeing SOS on your iPhone or Galaxy? Here's what we know.