According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

RICHMOND, Va. (WRIC) — The departing director for Richmond’s finance department, Sheila White, spoke before the Finance and Economic Development Standing Committee on Wednesday to provide an update on ...

DMAIC is an acronym for Define, Measure, Analyze, Improve, Control. It is a process improvement methodology of Six Sigma that ...

Workplace ergonomics, or improving the fit of the workplace to the worker, is about change—and experience proves that the fastest way to make impactful, sustainable changes is by establishing a ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...