If your Surface device has a cracked screen, accidental damage, or is out of warranty, you can open a service order online and send it in for repair.

Learn how the service process for Microsoft Surface works and how to request service online if your Surface needs repair.

Microsoft has a range of parts available for purchase, which can be used for self-repair, benefiting you when devices are out of warranty. See what options are available at Self-repair information for your …

Review the service guide for your Surface model thoroughly so you can purchase the right replacement component for the repair intended. Reviewing the appropriate guide will prepare you and allow you to …

To get in-person service for your Surface, you can visit a Microsoft Authorized Service Provider to get quality service performed by trusted experts using certified parts.

To get in-person service for your Surface, you can visit a Microsoft Authorized Service Provider to get quality service performed by trusted experts using certified parts.

If you want to create a new repair order for Surface or Xbox, please go to Device service and repair and sign in with your Microsoft account to create a new order.

If the built-in screen on your Surface looks distorted, has static, is flickering, or has lines running through the screen, you can try a few things to get it working again.

If your Surface won’t turn on, turns on and then off, or starts and gets stuck on a screen—a black screen, a screen with a logo, or another screen—here's what you can try to get it working again.

At Microsoft, we are committed to delivering customer centric Surface repair that provide more options and better value for our customers. This article provides an overview of the Surface device repair …