Jun 5, 2025 · However, Xfinity also says that if you have a Flex box, you can continue to use it. Well, I want to continue to use my Flex box at my new house. I would like someone with the …

Jul 26, 2024 · Hey @user_b6coae, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding …

Mar 21, 2025 · If your X1 or Xfinity Flex streaming TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex …

Apr 12, 2025 · Did factory reset, now box won't install and I can't get back to a screen to do factory reset again, power down doesn't work, I get back to the same point as stated above!

Oct 23, 2024 · If you find the set-top box at a later date, you can then return the set-top box to remove the Unreturned Equipment Fee and received a refund for Unreturned Equipment Fee. …

Jul 9, 2025 · It (the flex box) keeps displaying "Lets get your entertainment back up and running" I call the 1-800 number and it keeps saying "I see you have a modem restart in progress, call …

Jul 16, 2025 · I order service in late 2020. I order service without a device. It shows on my order form. They came in January of 2021 to install service and left a box behind. We returned the …

Jan 20, 2025 · Comcast xumo boxes have major glitches. If it is a reuse box be prepared for a long adventure. The first box I received recognized my account but after setup it showed …

Jun 24, 2024 · The replacement cost for the Flex box is $120, which is much lower than anticipated. Returning Xfinity equipment is also part of the Customer Residential Service …

Mar 17, 2025 · Xfinity box has power but light on the box will not come one or connect. Checked HMDI Cable and it says to check power which power is on.